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Important Policies

Privacy Policy

Splash ‘n’ Party takes your privacy very seriously. We have developed this policy to explain what personal data we collect, how we use it, how we store it, with whom we share it and what your rights in relation to such personal data are.

How do we collect personal information?
“Personal information” is any information that can be used to identify you. We collect personal information about you if you provide it to us knowingly. By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of this Privacy Policy.

If you have any difficulty in amending your account information, please call or email our customer service for assistance.

What personal information do we collect?
(a) Registration
When you register as a User of this Site we collect your full name, email address, telephone number, address, together with other information as may be requested on the registration form from time to time. It is your
responsibility to maintain and update the personal information that you provide to us when setting up your account.

(b) Use of this Site
We may collect personal information about you when you enter information on this Site. This may include transactional information, such as products purchased, method of payment and the amount paid. We may also collect other personal information about you when you post content such as reviewing products.

(c) Credit card information
Your credit card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security. We do not store your credit card information.

(d) When you contact us
We may collect personal information about you when you contact us. Such information is used to verify your identity and respond to your query.

(e) Information obtained from third parties
We may collect personal information from third parties. Such third parties may include the companies that provide services to us (i.e. service providers) and our group companies. We may also collect information from credit reporting agencies.

(g) Computer information
When you visit our Site, we may keep and use information about your visit including your Internet Protocol (IP) address, the date and time of the visit. We may also keep and use information about your computer (for example, browser type) and your navigation information (for example, the URL of the site which referred you to this Site and the pages you visit on this Site).

(h) Surveys and feedback
We may conduct surveys on the Site or by sending you emails, to ask for your feedback regarding our Site and the quality of the service we provide to you. Your feedback is important to us and enables us to improve the quality of the service we provide to our customers. You are free to provide us your name and other information, in which case we may store such information as personal information.

(i) Other information
We may collect additional information about you in ways not specifically provided for here. In such cases, we will endeavor to inform you in advance of how we will use your information.

What do we do with the information?
We will only use or disclose your personal information for the purposes for which you have provided it to us, and as set out in this Privacy Policy, unless you have consented to the use or disclosure of your personal information for another purpose or it is necessary to use or disclose your personal information to comply with laws or regulations applicable to us from time to time.

We use your personal information to deliver our services to you (and to enable third parties such as service providers to deliver their services to you, including order fulfillment and after-sales services). To properly operate and administer this Site, we need to provide your personal information to our staff and service providers. Our staff and service providers are subject to obligations of confidentiality to us. By providing your consent to this Privacy Policy you authorize them to gain access to your personal information as part of their services to you and us.

Do we share personal information with third parties?
Your privacy is extremely important to us. We won’t ask you for personal information unless we truly need it. (When we do ask for your information it is usually to ensure that we’re dealing with real people and not a bot!). We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

What should you do if you have any privacy-related complaints or enquiries?
If you have any questions about our Privacy Policy, or any complaint regarding treatment of your privacy by us, please call or email our customer service for assistance.

When purchasing an entry ticket, the buyer accepts automatically all regulations regarding security, access and additional regulations corresponding to their visit to the Splash N Party. In the event of failing to comply with said regulations, the buyer hereby understands and
accepts the company’s decision to bar their access to the facilities and that they hold no rights to any compensation whatsoever.